[MS Teams | Fedora 44 kde] Persistent issues with output audio

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[MS Teams | Fedora 44 kde] Persistent issues with output audio

Hello, everyone. šŸ‘‹

I experience a persistent issue with having no sound during the MS Teams meetings. Other meeting attendees can hear me and I donā€™t hear them, which complicates communication significantly. The volume bar in the settings is also greyed out.

Usually, I access MS Teams meetings via the links that are shared with me. I donā€™t have a Teams / Microsoft account either. I have tried to access meetings via browsers (Brave, LibreWolf with relaxed settings, even Chrome and Edge) and teams-for-linux app.

I have tested pretty much all the possible Sound profiles and only Duplex seems to be recognized by Teams (I see Built-In Audio Analog), just it seems inactive for output sound. The pavucontrol settings seem fine. The system sounds work fine. I can listen to music etc. with the current settings. The issue seems to be isolated to MS Teams specifically.

System.: Linux Fedora 44 kde

Hardware: Lenovo Y530 laptop.

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Hi there, lets see if we can solve this!

I guess you are new to reporting issues, so lets clear some things up

Usually, I access MS Teams meetings via the links that are shared with me

That is irrelevant and doesnt tell us HOW you use teams.

Teams is a web app, which browser? There is also an electron wrapper which basically gives you a chromium browser with a webapp with elevated privileges and more local storage. I would highly recommend to only use Teams in Firefox or Brave as it is malware and will absolutely try to spy on you.

And then the next question, how did you install the app? KDE discover shows you the source, so please tell us.

If it is a flatpak (which I assume), try this

flatpak list --installed --app

In case you run the electron app as a flatpak (if there are no big reasons for this please just use it in the browser), this might be a pulseaudio issue.

The microphone might be accessed via pipewire (which is good for privacy as otherwise any app could spy on you without you knowing) or directly via hardware somehow.

In systemsettings, to to application permissions and flatpak permissions (they hid that away which is annoying). You can just search for ā€œflatpakā€ in the menu and it leads you to the settings page.

There you could see if the app (which I dont recommend) has no pipewire access.

It might be a different issue totally. You also only mentioned teams without mentioning anything similar. If you install Brave or other apps, does sound output work?

Have you tried selecting something else than ā€œduplexā€ for output?

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OP edited

Thanks for your response.

Teams is a web app, which browser?

LibreWolf (flatpak; pipewire access granted). Tested to access Teams meetings with relaxed settings, which didnā€™t work well. I receive Teams links to an email service open in LibreWolf, too. Usually, I copy links to open them in Brave (Chromium -based).

Brave Origin (non-flatpak installation). Tested to access meetings with relaxed settings. Worked, just there was no output sound. Switched from Brave. Honestly, the issue may have started when I have switched to Brave Origin.

Other tested browsers (Firefox, Chrome, Edge; flatpak installations).

And then the next question, how did you install the app?

Via Discover, flatpak. I havenā€™t checked the pipiwire access before. I have now uninstalled it as Iā€™d prefer a browser access to meetings.

If you install Brave or other apps, does sound output work?

Yes. YouTube and system sounds work well.

Have you tried selecting something else than ā€œduplexā€ for output?

Yes. I have tried all the profiles. When I select other profile than Duplex, I usually get an notification ā€œAre you sure you want to attend the meeting with no audio and video?ā€.

Hope this helps some more. šŸ˜Š

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Odd, as you are on fedora, a wild guess is teams might use DRM or a nonfree audio codec like eac3 (and afaik aac too, which is sadly the standard for many things).

Try installing libavcodec-freeworld from rpmfusion or better use their approach to replace ffmpeg with the full variant and install the freeworld codecs.

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Iā€™ve been using this for the past year or so no problem

https://github.com/IsmaelMartinez/teams-for-linux

Also pavucontrol itā€™s very useful for figuring out where your audio is going

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OP

Thanks. Iā€™ve experienced the same issue in this app. Also, pavucontrol settings seem fine.

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Did you try the native Fedora package rather than just the flatpak?

Also have you tried with a pair of USB headphones with an inline mic?

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OP edited

What would be that native Fedora package? Iā€™m new to Linux. šŸ˜Š

Nope, I currently donā€™t have another pair of headphones to test audio with.

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https://ismaelmartinez.github.io/teams-for-linux/installation/#rhelfedoracentos

Adding the repo and installing with dnf

This will avoid issues with permissions on the flatpak side

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Comments in Linux@lemmy.ml

I use Fedora and Teams for work. The official teams app for Linux was deprecated, MS recommends using a browser and/or the PWA. I use Google Chrome for my MS apps because it seems to work a little better. I have the standard workstation version of Fedora 44 installed, not KDE, but I actually use Sway for my WM instead of GNOME, I just have it available for a backup. I do not have audio issues like this. I recommend you clear all the MS cookies and double check the browser audio access settings for teams, usually available from a button on the left side of the address bar. The volume bar being grayed out is a sign that the teams web app isnā€™t able to see an audio device.

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I use fedora with wayland and use teams at work. The non official desktop program is completely unusable.

What I end up doing when I have a call is open it both in Firefox and chrome and check which one works first. Iā€™ll open it on my phone as well in case neither works. Sometimes it works, sometimes it does not.

I found that audio does not work if you connect headphones after the browser was started.

In general my solution is to push to use jitsi anytime I can.

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Has anyone tried windows teams app in bottles or win-apps?

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Do you have any other audio devices? Bluetooth headphones or speakers might be a good thing to test with.

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OP edited

Well, Samsung ear buds, but would they connect? šŸ¤·ā€ā™‚ļø

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It probably depends on your BT adapter but I use Bluetooth audio daily for teams on Fedora. No idea about Samsung in particular, donā€™t own anything from them. Sony, Fiio, Shoks all work fine on my end.

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edited

Microft moment

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OP

True. Microslop haunting. šŸ¤­

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MS Teams

Well thereā€™s your problem lol

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OP

I know, but I canā€™t ditch it entirely yet.

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Deleted by author

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Comments in Fedora@lemmy.world

Have you tried using qpwgraph? Itā€™s a GUI for managing the audio nodes. Perhaps itā€™s not automatically connecting to your sources (or only connecting to your mic sources and not your headphone ones). You should be able to get it via flatpak.

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