Return-to-office mandates are killing workplace trust
https://thehill.com/opinion/technology/5992056-office-attendance-backlash/
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The data is clear. Workers are happier, and more productive at home. Huge benefits to society and environment as well.
The only exception seems to come from those who live alone and where work is their only physical social contact.
My work lost decades of experienced workers forcing people back to office with long commutes.
The idea of people hauling ass all the way in to the office only to sit on zoom calls—sometimes with people in the same office—simply blows my mind.
A close person to me is sueing their employer for ADA violations because they became disabled during the pandemic while working full time WFH but now the office is RTO and they won’t give them an exception to continue to WFH which is a clear ADA violation because they could do their job 100% without the accommodation when they worked for over 5 years remote.
Having oversight is not an essiental function of a job if you have ever in the past been able to accomplish the work 100% remotely.
We need to pass a law requiring employers to pay twice the payroll tax contribution for any office worker that they require to work in the office.
Not only that. Travel time should count as work time, with full reimbursement of all travel costs: gas, tickets,…
If they really feel that added cost is worth it? Let them.
Takes you three hours of travel time to get to work and back? That counts into your 8h workday, so you’ll both be paid full salary for it and get to work “only” 5h at the office.
Most should quickly turn away from the idea.
My workplace requires everyone within a 50 mile radius to RTO. Because it’s a crowded metro area where a lot of workers had the same mandate at the same time, traffic is now absurd. At the outer ends of that radius, it could take well over 2 hours to drive in (and of course the further out you are, the less likely you are to be able to take public transit it). I bet paying an extra 4 hours a day would shrink that radius real quick.
Not only that. Travel time should count as work time, with full reimbursement of all travel costs: gas, tickets,…
The obvious effect this would have would be to make it so that employers stop hiring anyone living X distance away from the office, which I don’t actually think would be a good thing.
My initial reaction is the same, but I could also see it having the positive effect of making companies lobby for better mixed zoning.
On the other hand, you know good and well who’s going to “invest” in the property around their buildings. Then it’s just company towns with extra steps..
They can: hire locally (not a bad thing), move out of overpriced areas (also not a bad thing), pay/find closer housing for employees and negotiate better prices (also not a bad thing) or just make remoteable jobs remote.
All positive consequences of… Having to pay your employeea for their time spent for the company.
Doubtful. If they live in an urban area, that means they need to up their compensation to compete with local talent in the city (because housing is more expensive). Whereas an employee in a suburb commuting might take a smaller pay. The extra few thousand dollars of stipend wouldn’t cancel this dynamic out.
And then they’ll cut everyone else’s salary in half.
Pay is a tricky flexible thing that varies per person and has a million exceptions. Laws on salary generally don’t work; politicians have taken us for a ride.
The only thing that will protect our pay regardless of inflation and legalese BS is to change the supply and demand equilibrium with a union.
I had a friend come stay with us all the way from Germany and I was astonished how much better employment laws are there. He said he wanted to switch jobs and he went on an internet portal and clicked a button and they offer complete assistance with changing jobs including paying for school to change to entirely different trade, job placement assistance etc. I couldn’t believe it
I’ve been told it’s a better experience to book conference rooms instead of us just being able to be remote on zoom or teams for things that require screensharing. Cause it’s not like half the meeting is getting that room working 🙄.
But yeah in office is so much better
There have been a few times when it was useful being able to see the whites of their eyes, but generally, there’s no benefit besides knowing how tall people are, and (not always a benefit) being aware of how they smell.
For difficult line-management conversations, though, face-to-face is better, although there was one guy who got spun up to the point where a physical altercation was possible– luckily, I talked him down. He was having mental-health issues, his work was suffering, but didn’t want a paid leave of absence so he could get his shit sorted. He was afraid we’d sack him while he was on leave (which we don’t do). That problem solved itself after he had an episode outside working hours and got sectioned. He resigned while he was being treated. Luckily it wasn’t the US, where police too often shoot people when they’re having a crisis.
What makes you think that employers actually care if you’re happy? Or that they care about society or the environment?
The only exception seems to come from those who live alone and where work is their only physical social contact.
I have colleagues with small kids at home. They like coming into the office because the nippers distract them too much.
My employer tried imposing post-Covid RTO mandates on us, compliance was slow and reluctant, but they soon realized that they were better off selling off and/or subletting the massive office space we had. Now, a new RTO mandate would be impossible to implement because there aren’t enough desks or floor space. And that’s just fine. Our capex is much lower, opex has gone down a bit too. It’s absurd anyway. My team is mainly made up of contractors, my customers are also non-local, they’re based in different cities, so my meetings with them have to be online whether I WFH or I’m in the office. I’d rather be at home, the coffee is better and I can take conjugal breaks without distressing my coworkers.
the people with the most options are often the first to leave. The employees who remain may not be the most committed — they may simply be the least mobile.
This has been called the Dead Sea Effect.
What remains, in all cases, is usually very salty.
I asked my boss why the company insisted we show up three times a week. It was basically to justify the cost of putting the buildings there, maybe some kind of tax benefits. She called it “funny money”. I quit my job.
My firm responded by remodeling the office to make smaller offices and a lot more communal workspace, and giving three of the six floors back to the management company.
It sure killed the last tiny iota I had left. My company had some WFH before COVID, we all did 6 years full WFH until just recently, they also announced a big “WFH is the future!” Thing last year. Then this year changed their minds and issued an RTO mandate.
I could MAYBE understand working in the same building if my whole team all worked directly together on the same project and we were all in the office, but a giant chunk of the company is all over the country, 3/4 my team is remote, but me and a few unlucky chumps have to drive in to join the video calls from a conference room that never connects correctly and is 10x harder to hear and communicate in.
But this is “for collaboration” we were told. It’s been almost a year now and I have yet to have an 100% in person meeting or any meaningful collaboration or anything positive really. It’s cost me more money, cost me and the company a lot of wasted time sitting in a car, it made work 10x slower and harder to do, my mental health dropped drastically and a ton of our best coworkers all left and the extra work got dumped on us that stayed.
It’s hell. I also “quietly quit” because they don’t even care about actual work getting done, only if everyone looks busy and the spreadsheet numbers look all pretty. I used to work hard and enjoyed my job, not anymore, and RTO + strict helicopter management is the cause.
Get a P.O. Box way away from the office. Say you moved. Open bank account in county of said P.O box. Bam back to wfh…and you don’t have to move. If they ask why you still have your home, tell them your renting it out.
My former employer did RTO with 2 weeks notice, no exceptions. A coworker who had actually moved to a different state moved their family again to comply, only to be laid off months later.
I had sold my car and planned to never own another. Plus the few times I had been in the office were awful, managing virtual meetings with coworkers around and overseas, listening to a sales rep in the next cubicle discussing how best to defraud their customers, etc. I loved that job and my boss fought hard for my ability to stay remote, but they were convinced 100% RTO is the only way to survive the tariffs.
Yea lot of companies are filled to the brim with idiots running the show. They lose talent but they don’t care so long as the next quarter looks good on paper.
It sure killed the last tiny iota I had left.
Long ago, I had colleagues who got fucked over by our employer, and they expressed surprise that, after all the loyalty they’d shown to the company, they’d be treated that way. Being a bit of a rescue dog myself, I was perplexed that they’d ever believed that their company felt loyalty to them, the same as the loyalty they felt to the company. These were otherwise intelligent people.
That’s a feature of exploitation: the system rewards sociopathy.
They hiring? I’m perfectly willing to come in to an office and act like I’m doing stuff in exchange for money.
Only if you’re an AI agent. Humans, nope.
Could I just tell them I’m Artificially Intelligent? I’m awful at being human, but great at seeming intelligent and hard working for 30 seconds at a time with several hours between each instance.
I think we might work at the same place lol
We all do. Because all RTO is bullshit and they know it. The government mandated a big push for it and all the CEOs had been salivating for it the whole time and all piled in too. It’s a huge step backwards, but it’s a way to prop up their real estate values and assert control and also bonus soft layoffs in a struggling economy and it’s at the employees’ expense! The bourgeois love to squeeze every last dollar out of the proletariat.
We all constantly get royally fucked by the government and the lack of worker protections or unions. I don’t get why literally every working class person isn’t voting for and fighting for unions and protections and better wages and all that.
Its not just bad for the people that were working from home, but for the people that didn’t have the option as well. Being able to come to work and put on music, having clean restrooms and space in the break room, the low amount of commuting traffic. Now everyone is forced back and it sucks so much being crowded again and spending twice the amount of time getting to and from work.
One of my favorite things about the night of the pandemic was that though I had to go in to work as an essential worker, the commute was so easy. I put my cruise control on I never had to touch the brake or gas all the way to my exit. It easily cut down my commute time by a third.
We are lead by the emotions of idiots, and the greed of monsters.
We have leadership who do not understand how work gets done. They don’t do work like their employees do. They don’t code or do code reviews.
In 2019, debating with a COO that didn’t want any WFH at all, I said that requiring people to sit in front of you to work is saying that you don’t trust them and that you don’t know how to manage them or measure their output.
He didn’t accept it, but had no rebuttal. I wonder if he’s learned any of that by now.
We had a jackass CIO come in and do this prior to covid. Turned our 6 year policy of 3 days/week wfh into absolutely NO wfh. Told everyone on a friday that it started monday. People had moved 2+ hours away to live cheaper. They’d drive in on a Monday, stay the night, work Tuesday, and then go home until the next week.
What he quickly found out was it pissed all of us off. He couldn’t get anyone to come in at any time because we all refused to carry our laptops home anymore. If we weren’t at work, we weren’t working. He tried pulling some bullshit a few times but each time HR surprisingly backed up his absolute no wfh policy he made them drill into us and stand firm on in many cases.
I left within a year after that and over the next two years they had a 50% turn over rate, all the top brass eventually got fired including the CIO but the damage is done. Last I heard they brought in a “morale expert” to keep people from breaking down in the hallways daily.
How do you become a “Morale Expert?” Is he the guy who applies the beatings until morale improves, or the guy who advises that it’s probably not a good strategy? Or are the Morale Experts of both kinds, so a company can choose to hire the Morale Expert that best suits their “Corporate Culture?”
Fucking useless corporate bullshit. Anything to keep from paying their employees properly.
Over-emphasizing metrics about employee submission and control is another clear sign of the decay of social order under capitalism. This is a society whose organizing functions have no direct concern for people’s wellbeing. These employers deserve every scrap of contempt they foster.
Compliance seems easy to measure, though there’s often under-the-radar subversion and malicious compliance going on. Productivity, especially of knowledge workers, far less so.
I’ve grown to absolutely despise my employer over this. I work for the federal government as a “manager” in a call center, and over the last couple of years we’ve gone from full‑time WFH to being forced back into the office 80% of the time.
I understand that a lot of employers are doing this to push people out, especially now with budget cuts and mass layoffs happening in the government. But that wasn’t the original reason. They did it because corporations and wealthy business owners complained about losing downtown business in major cities. (They wrote an open letter to the government lol)
The fact that my employer is willing to make employees’ lives worse just to appease the rich is revolting. Fuck them and fuck the rich.
What makes me even angrier is how easily everyone accepted it. We could have pushed back. We could have simply continued doing our jobs from home, they can’t fire everyone. Instead, people just complained but complied.
Personally, I couldn’t bring myself to go along with it. The idea of being used as a pawn to make the rich happy made me furious. So I just didn’t go. And I didn’t enforce the rule with my team either. For a while, this worked. My boss would talk to me, I’d explain that I was at least 60% less productive in the office, I’d promise to start going, show up for a month, then stop again.
Eventually they escalated things and dragged me into a fact‑finding meeting with HR. At that point, I had no choice, they were monitoring my attendance daily. I can’t afford to lose this job; the pay is good and there aren’t many alternatives in my area. But simply giving in wasn’t an option either.
So I started calling virtual doctors until I found one willing to properly fill out a duty‑to‑accommodate form. It cost me $150, but it worked. They approved me for full‑time work‑from‑home for medical reasons.
It sucks that it had to come to this, and it sucks even more that other employees weren’t willing to push back. But my mental health couldn’t handle going to the office just to be less productive and to satisfy the demands of people who already have more than enough.
The fed rto was just insane. (Obligatory “fuck elmo muskrat and his little doggies.”) Employees were being called back to buildings with no furniture, or no heat, or no internet; one person was called back to an “office” in the parking garage, another to a storage unit with a forest service boat in it, another to the front lawn of the building. Insanity.
What makes me even angrier is how easily everyone accepted it. We could have pushed back. We could have simply continued doing our jobs from home, they can’t fire everyone. Instead, people just complained but complied.
This also frustrates me.
There’s no labor organization or solidarity here. Some people are afraid they’ll lose their job and then suffer. That’s a real fear, because this is the bad place
But some people are just spineless
Why the hell would there be any reason to have call-center staff, of all people, be forced to be in the office? That’s just brutally stupid.
. I can’t afford to lose this job; the pay is good and there aren’t many alternatives in my area.
To be fair to your coworkers, they probably had the same reasonings. They just weren’t willing to fake a doctor’s note to get out of it.
Start looking for a job right now. They’re looking for an excuse to fire you for totally not medical reasons.
After SIX years fully remote my agency is now death rolling us into rto. First it was “just once a month”, then “well only once a week”, and now “two days a week isn’t bad!” and it’s absolute bullshit. I’ve heard my direct manager and director both say we returned to the office to “make our new building look full” (that started construction AFTER we went full remote) and “to socialize.” Fuck them.
The worst part though? Our new building is ALL open office/open table spaces with no privacy bullshit. I cannot explain how fucking terrible that is to anyone who hasn’t experienced it. If you still have cubicles, consider them a luxury.
Cubicles were often seen as the most hellish form of office design… It is crazy to think how things are becoming so that people are fucking looking back at them with nostalgia…
That’s the way it used to be, all the desks just lined up in room, the supervisor at the front facing them, like a classroom. They were all men, too, unless typing was involved.
The Sociopathic Oligarchs want to take us back to the olden days of routine employee abuse.
I’ve seen many stupid layouts, and one of them was a contract for GE. I was only there for less than a week (my company was trying to place me there).
The “cubicles” were all in this room about the size of a football field, it seemed. None of the walls were higher than just above desk-level. Very bright and harsh fluorescent lighting. Bathrooms that didn’t have toilet paper on rolls, but instead these folded squares.
I have no idea how people could do even basic IT maintenance work in such an environment. I’ve worked in lots of places, with lots of various layouts - cubes, offices, open layouts. But this seemed designed to punish and infuriate anyone trying to do knowledge work.
I cannot explain how fucking terrible that is to anyone who hasn’t experienced it. If you still have cubicles, consider them a luxury.
I’ve worked with people that would innocently say about “open plans” - “well, at least it’s not a cubicle farm”. Also, I’ve had co-workers that liked/advocated for for those “cubicles” that are less than waist-high. I’ve been in some corporate shops where the cubicle walls were about 8 feet high, and honestly, short of having real offices, they are far better than having an open plan. Cubicles get a bad rap since things can always be worse.
I cannot even comprehend wanting to have an “open plan” and trying to do knowledge work. I’ve done it, and I absolutely hated it. Some people even had the fucking balls to ask why I used headphones. In open plans, virtually any passer-by can just “drop-in” for a quick chat if you are near a high-traffic area, like, say, a printer.
If you still have cubicles, consider them a luxury.
Another work story. I worked for a company that bought some office space - it was an older building, and it had a maze of spaces that were basically really small rooms. Not sure if it was a dentist or doctor’s office prior or what.
We all set up in various areas as programmers, 1-3 of us in spaces, with walls, and eclectic office furniture, etc. This was the back portion of the company, and you didn’t lead clients through these areas - they had separate entrances, too. You could hide the people doing the real work and let them do their thing. It was really quite nice.
The company came into some money and wanted to be More Professional (TM) and cleared out all the offices, put in new carpet (the old carpet was pretty rough), new drop ceilings (same as carpet - it could have used an update), painted the walls, etc., and then….put in cubicle-height (about 5 feet or so) drywall (!) sections.
It had all the drawbacks of cubicles, and none of the benefits. Good luck reconfiguring your workspaces with drywall, LOL. Every sound bounced right off the drywall, so it became much noisier. Some of the interior rooms now had more (indirect) sunlight I guess. But it was one of the stupidest decisions I’ve ever seen.
It’s not like there was a social contract before that. Management always resort to whatever they can get away with, and unless the workers organize to resist them, they can get away with a lot.
The social contract was “pay us properly and we won’t burn your factory down”. Our compromise was unions. But yes, we lost that contract some 40 years ago and our pitchforks grew dull, distracted by the usual culture wars brought out to divide the working class.
Bread & Circuses distract us from properly maintaining our pitchforks, torches, and other tools.
That reminds me, I need to sharpen my guillotine.
A company is not a person. The only trust you should ever have in a company is that it will always do what is best for the board.
Sometimes treating employees well is best for the company, but that can change in an instant.
If a company has ever been kind to you it’s probably because someone in the company likes you, your boss or friend, and are actively going against what the company wants.
People need to stop attributing anything people in a company do to a kindness of the company.
My coworker got me a birthday card, where does the company involve itself in that? Nowhere.
Just middle to upper management and real estate investors conspiring to justify their phoney-baloney jobs at the expense of the worker.
They’re now dependent on bailouts in order to out-compete new companies that don’t waste money.
Oh, good. Wouldn’t want the actual realities of capitalism to get in the way of late-stage capitalist monopolies refusing to innovate.
If it’s late-stage, then this is actual capitalism!
I agree, in the same way I think conservatism naturally evolves into fascism. For the sake of argument, I meant what they always say are the natural ruling forces of capitalism, supply-demand, competition, incentive and all the rest of that malarkey. They bail them out, not letting the natural forces of the free market decide their fate. They’re not doing what they say capitalism is, they’re doing what we’ve seen capitalism to be in reality.
I don’t know, maybe I’m not making sense, but I promise it makes sense in my mind.
And completely destroying moralle.The in office landscape has completely changed since pre-pandemic. I drive 40 minutes one way to a building where I either get immersed in a project in my cubical on my computer or I sit on Teams meetings. And meetings are virtual first now. Physical attendance optional. Half the time I’m on a call with someone a few cubes up from me.
Don’t get me wrong. The “virtual first” mindset is great. Most of the corporate world of finally figured out that we can schedule meetings and Outlook even has this really cool feature that allows you to send people invites to said meetings.
The problem is that there is no legitimate reason that I should have to spend thousands of dollars and hundreds of hours of my time per year to do the exact same shit I do from home but slower, less efficiently, and much less comfortably.
Isn’t this already widely known? Follow the pattern. First: strict and abrupt RTO with no exceptions. Second: layoffs.
I have watched this pattern happen in the news but also to friends and family mostly in the IT industry.
After COVID, I never wanted to work in an office again. During COVID, I had a constant stream of big companies that asked me to move to their companies. I always bat them away see how awesome my work was with how they took care of COVID and they even talked about making this permanent.
CEO for swapped out and within a few weeks, he implemented a RTO, first with 1 day a week.
My VP was the first to go. He brought me over. After leaving, I bought over my smartest and hardest working employees and left the shit lazy ones that I knew was quit quiting.
Worked at that company for a few years and new CEO got the RTO feelings and this time I left. I told my emplees to leave too and at the end, nobody ran the team.
Valuable people have mobility. Shit employees don’t.
The first company implemented remote work with options. I don’t trust them anymore and would never go back.
The first company implemented remote work with options. I don’t trust them anymore and would never go back.
If the price was right, I’d absolutely go back with a full remote work position. These organizations have no institutional memory. Holding a grudge for something a CEO three CEOs ago could be cutting off your nose to spike your face. There is no longevity in the corporate world anymore anywhere. The optimized path for workers is to get the highest salary for the most tolerable conditions for as long as it lasts until the salary falls or the conditions become intolerable.
If you have better options elsewhere, sure go elsewhere, but if that old employer is offering the most compensation with the best conditions, I would say its the best place to go…until it isn’t again.
That’s true. I’m mostly working at mid sized companies now that can’t afford buying their own buildings. Most of these companies don’t have the incentives or capacity to require RTO and have a productive engineering team.
These organizations have no institutional memory. Holding a grudge for something a CEO three CEOs ago could be cutting off your nose to spike your face.
Yep. Just like when a seagull manager comes in (shits all over everything and flies away to their next gig) and ruins the esprit de corp, etc., it’s possible to get someone afterwards that is not a complete jackass. It may take a while to repair things, but it is possible.
My company is a subsidiary of a larger corporation. Corporate started an RTO mandate early last year, requiring all employees to be in the office Tues-Thurs. Then a few months later, they announced that they were closing the corporate headquarters and moving to a bigger city 40 miles away for “reasons”. No accommodations for people who live close to the old offices. They are expected to commute to the new location or quit/get fired. It seemed pretty clear, to me, that this was a soft way of forcing people to quit.
We are in a completely different location and we have the confounding issue of having given up our office lease during Covid and leasing a smaller office space that cannot accommodate everyone. So for the moment we are being allowed to mostly stay remote. However, the company has leased additional space and is in the process of building it out with the looming threat of also requiring everyone to be in-office. Even people who do not live (and have never lived) locally. If this happens, we will lose a large number of key employees who are unwilling to uproot their families for the sake of a job. They will absolutely be able to get new jobs elsewhere, and it will hurt our team massively.
But here’s the thing: we all love our work, and our project. So in response, we organized and voted to form a union. It’s not clear, yet, if this will save us from RTO, but it definitely puts us in a much better position to bargain with corporate.
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I changed job recently. When I was hired, my manager told me I could work from home indefinitely. But her manager came back from vacation and wants everyone to come back to the office at least 3 days a week, to “foster team spirit”.
However nobody likes to go to the current office because it’s an old warehouse that is dark, and most employees don’t have their own place, so we have to hunt for a free desk every time we go there. But we’re moving to a new office soon and she says that because we pay a hefty price for that space, she will expect everyone to go at least 4 days a week.
So far I’m the most efficient of my team. It’s boring and I’m clearly overqualified but I was okay with this as long as I could work from home. I have my own office, with a view on the city, my kitchen, my own private bathroom, and team spirit can be achieved without the need to be physically at the same place.
I see return to the office as a failure to use technology, and a way to control me and my coworkers. She feels lonely because she is the one that likes to go to the office, and she wants everyone to commute needlessly, like she does, so we can all be miserable together. Well, I’m not going to lose an hour of my life going to and from the office 4 days a week to make her happy. I will indeed quit as soon as it becomes mandatory.